Frequently Asked Questions

Everything you need to know about shopping with Modern Prairie

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

Are your products ethically sourced?

Yes, we prioritize partnerships with artisans and manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working diligently to expand our shipping capabilities to more countries in the near future.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.